Sunday, October 13, 2013

Business Planning - Business Plan Features

                  With all of the information that has been gathered proceeding the inception of the business idea,  a well-thought business plan can be created to guide a new business through its first year.  Planning out the first year of the business is very important; a business will either make it or break it in its first year, this is not to say the business is making money, but it is generating interest, acclaim and increasing revenues.  If a business is hemorrhaging money or remaining stagnant, it should be re-evaluated.  With a business plan in place it will be easy to refer back to in the case of negative performance, or a good benchmark in the case of positive business performance.  Working through the creation of a business plan uncovers many things and aggregates different ideas into one clear plan.

The following is a summary of what a business plan for the first year might look like;

- Title Page - this will have your business name, logo and contact information

- Table of Contents

1. Executive Summary


- A brief description of your business, including industry sector, the market you will serve and your competitive advantage

- The purpose of your business plan, whether it’s to secure financing, attract an executive team or to lay-out your long-term strategy


- description of your product or service, its stage of development and its competitive advantages



- description of critical factors that will make a difference to your success, as well as your most vulnerable areas and how you plan to guard against them



- outline of the legal structure of your company



 - summary of your management team’s experience and credentials



 - list of potential customers, and a description of your market potential



 - description of your financial forecasts and how they were determined



 - Your financing requirements (if any), and how and when the money will be paid back



 - If you have an existing company, include a brief company history and the company’s achievements

2. Business Profile

 What is your legally registered business name?

What is your trade name (if different than above)?

What is the contact information for your business (address, phone and fax numbers, email address)?

Is this a new or existing business?

What date was your business established?

What form of ownership does your business have?

·         Sole proprietorship              Date of trade name registration:

·         Partnership                           Date of registration:

·         Corporation                           Date of incorporation:



What products or services does your business provide?

What industry sector do you operate in?

·         Retail

·         Manufacturing

·         Service

·         Franchise

·         Other _______________________________________________



Your business objectives-

What are the key objectives of your business in the short term (first year)?

What are the key objectives of your business in the long term (three to five years)? 


Growth expectations and strategy-

Where do you expect your business to be at the end of this year, in three years and in five years?

How will you achieve this growth in the first year?


3. Ownership and Management


Ownership 


Who are the owners of your business, and what is each owner’s percentage share of the company?

Management and Advisors 


What are the major categories of business management in your company? (e.g., marketing, sales, administration, etc.


Who is on your company’s management team? In addition to a resume, include a short biography of each member of your management team to the appendix, including their management strengths, credentials and commitment level.


Who is on your company’s board of directors or board of advisors? In addition to a resume, include a short biography of each member of your board to the appendix, including their credentials and commitment level

Professional services

Will you engage the services of an accountant, lawyer, banker or other consultants?

4. Business Environment Analysis


History 


If your business is already operating, summarize your business from the time it was started to date, including work done to date and sales you have made.
 

Industry overview - VERY IMPORTANT; I have noted industry and market analysis in previous posts, it is very important to consider a new business' place in the market and industry.


What is the total size of your industry? (e.g., potential sales, number of

customers, etc.)

Who are the major players in your industry?

What are the critical success factors for your industry?

What kind of long term outlook does your industry have?

Are there seasonal factors that affect the industry?

Are there economic factors that affect the industry? (e.g., interest rates, taxes, consumer spending, economic cycle, currency rates, etc.)

Are there government factors that affect the industry? (e.g., regulatory, free

trade, etc.)

Are there social factors that affect the industry? (e.g., current affairs, trends, fads, etc.)

Are there technological factors that affect the industry? (e.g., changes that could affect production or the nature of your product, etc.)

Are there environmental factors that affect the industry? (e.g., pollution regulations, recycling)

Industry position

What are the strengths of your product or service?

What are the weaknesses of your product or service?

Why is your product or service unique?

How will you protect what makes your product or service unique? (e.g., patent, trademark, copyright, etc.)

What are the barriers to entry in your industry? (e.g., technology, investment, patents or trademarks) In other words, how easy is it for your competitors to duplicate your unique product or service?

Answering these questions thoroughly will likely help to make the best decision for entering a marketplace, or to develop a new niche or help to fill an under-served industry or geographic area.  These factors have a strong force on your business, how you react to them is part of your marketing plan.

5.  Marketing Plan - ALSO VERY IMPORTANT; along with the business environment analysis, marketing considerations are also very important.  These two aspects of the business plan help to complete a Porter's Five Forces analysis; many of the items you may include in the Five Forces model will be found here.

Target market 


Who buys your products or services?

What is the size of your target market in dollar terms?

What is your share of this market?

What is the geographic area of your target market?

 What is your competitors’ share of the market?

How do you segment your customer base?

What are the key trends or changes you anticipate within your target market for the short and long terms? 


Competitors 


Who are your major competitors?

What are the strengths and weaknesses of your competitors?

What type of threat do your competitors pose to your business and its growth potential?

Competitive advantages

Why would customers prefer your product or service to that of your competitors?

What are the specific benefits of your products or services?

How will your products or services meet the needs of your target market?

Do you have any trademarks, copyrights, licenses or guarantees associated with

your products or services?

 

Sales and marketing planning 


What market research have you conducted? Attach detailed research to the appendix.

How will you attract customers?

How will you advertise your products or services? (e.g. direct mail, online, radio, newspaper, etc.)

How will you distribute your products or services? (e.g. mail, wholesaler, retail,

online, etc.)

6 . Operations 

Location
Where will your business operate?
How large is your office and/or factory?
What are the terms of any lease(s) related to your location?
 
Equipment
What are the terms of any lease(s) related to equipment you require in order to operate your business? 

Suppliers
Who are your major suppliers? If possible, include letters of intent from suppliers in the appendix.
How easily can you switch suppliers?
What payment terms do you have with your suppliers? Include supporting documentation in the appendix.
Do you have established Service Level Agreements with your suppliers? 

Cost Centres
What are your overhead costs? Include supporting documentation in the appendix.
How are overhead costs allocated?
How much do your products or services cost to provide? Include supporting documentation in the appendix.
What are your inventory costing and control methods? Include supporting
documentation in the appendix.
 
Human resources
How many full-time and part-time employees do you have?
Add to appendix:
·         The number of employees you will have in your first year, second year and third year
·         List titles and salaries for those employees

Sales
Do you have established sales and sales support processes?
Will you utilize a direct sales force, inside sales etc.?
How will orders be processed? How will invoices be processed?
 
Customer Service
How will you handle customer complaints? Do you have a customer service
telephone number for customers to contact you?

Find more info at : VISA Small Business Tools

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